Job openings

• Permanent full time role available at our Parkinson Distribution Centre
• Monday - Friday, with no weekend work required
• Lots of perks, bonus incentives, birthday leave and team discounts

BENEFITS

To reward you for your efforts, we offer an attractive salary package, performance based incentives, paid birthday leave and wellbeing days, generous team member discounts, on-site parking, and the opportunity to purchase shares through the Beacon Lighting share scheme.

To set you up for success, we will invest in providing you with extensive training, and we offer genuine opportunities for career development and progression.

Part of the Beacon Lighting Group, we have strong cultural values which are at the heart of who we are and what we do. We value our teams and treat everyone as part of the Beacon family!

THE ROLE

Based at our Parkinson warehouse, the purpose of the FL Driver & Picker is to ensure all customers receive their products in a timely manner. This is a fast paced role, working on stock management and ensuring all customer deliveries are processed and picked in a timely manner. 

Key Responsibilities: 

• Pick and process stock orders accurately, using equipment such as forklifts to access stock and deliver items to the dispatch area

• Prepare goods for dispatch through safe and appropriate packing, wrapping and palletising

• Operate warehouse equipment, including forklifts, to move incoming stock into designated storage locations

• Use RF scanners accurately across all functions relating to stock picking and replenishment

• Maintain and care for equipment used in the picking and replenishment process

• Ensure all accompanying documentation is completed accurately and in a timely manner

• Assist with receiving incoming goods, including container unloading, as required

• Undertake any other reasonable duties as required from time to time

ABOUT YOU

This role is vital for supporting our sales team and ensuring that our clients receive the best of service. You will therefore possess the following skills and attributes:

• You thrive in a fast-paced warehouse environment and maintain a high level of accuracy and attention to detail
• Experience with forklifts is essential - Must have valid FL license (High Reach - Highly Desirable)
• Previous experience working within a warehouse or stockroom environment is highly advantageous
• You have strong organisational skills and take pride in keeping work areas clean, structured, and efficient
• You are confident using computers and inventory management systems to process stock accurately
• You are reliable, proactive, and able to manage multiple tasks while meeting daily deadlines
• You communicate clearly and work well within a team environment
• You take ownership of your work, ensuring customer orders and deliveries are handled correctly the first time

ABOUT BEACON LIGHTING 

Lighting is crucial to the way we live, work and feel, which is why we’re passionate about providing our retail and trade customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically.

With a passion for people, we value our teams and treat everyone as part of the Beacon family! We truly do!

HOW TO APPLY

Simply click on 'Apply Now' and follow the prompts to complete your application.

Please Note

You may need to undergo a medical check as part of the employment process. 

• Permanent full time role covering the South of Brisbane (Browns Plains)
• Monday - Friday, with no weekend work required
• Lots of perks, bonus incentives, birthday leave and team discounts

BENEFITS

To reward you for your efforts, we offer an attractive salary package, performance based  incentives, paid birthday leave and well being days, generous team member discounts, on-site parking, and the opportunity to purchase shares through the Beacon Lighting share scheme.

To set you up for success, we will invest in providing you with extensive training, and we offer genuine opportunities for career development and progression.

Part of the Beacon Lighting Group, we have strong cultural values which are at the heart of who we are and what we do. We value our teams and treat everyone as part of the Beacon family!

THE ROLE

Based out of our commercial office, we are looking for a Residential Lighting Designer to connect directly with the builder’s clients and apply their expert knowledge in delivering practical and creative lighting plans and solutions to our volume residential building clients across South of Brisbane! 

Key Responsibilities: 

• Reading and understanding architectural and electrical plans

• Creating lighting design plans that reflect the customer’s needs and design concepts

• Selecting and specifying product and placement solutions that fit the customer brief whilst providing a professional, knowledgeable, and efficient service

• Applying knowledge of technical issues to ensure appropriate recommendations are made that facilitate efficient and successful installations

• Assisting in seeking opportunities that grow the consultation service

• Ensuring all administrative requirements are followed through, attending to phone enquiries, reporting on consultations and safety procedures, and completing all relevant paperwork

ABOUT YOU

To be successful in this role, you will have:

• A proven track record in the Lighting/Electrical industry preferred but not essential

• Strong customer service and sales skills, focusing on providing a personalised service and a flexible approach

• The ability to negotiate effectively and contribute towards the improvement of profitability, compliance and overall business structure

• Experience or knowledge in interior/lighting design and the ability to read and interpret house plans

• A strong attention to detail, using systems competently, preparing quotes and orders

• An energetic and enthusiastic approach when engaging with clients and other key stakeholders

• The ability to work in a team environment and support the team towards a common goal

• A positive attitude and resilience through challenges and pressures

ABOUT BEACON LIGHTING COMMERCIAL

Part of the Beacon Lighting Group, the Commercial Sales Division provides an exclusive lighting design and consultancy service to the large volume residential building market in Australia. We also specialise in project and specification lighting in various commercial sites including apartments, hotels, and aged care facilities. Working alongside the growing Trades industry, we are continuously seeking ways of expanding our network.

HOW TO APPLY

Simply click on 'Apply Now' and follow the prompts to complete your application.

Please Note

A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.

• Permanent full time role covering the Ballarat/Geelong & Port Melbourne 
• Monday - Friday, with no weekend work required
• Lots of perks, bonus incentives, birthday leave and team discounts

BENEFITS

To reward you for your efforts, we offer an attractive salary package, performance based  incentives, paid birthday leave and well being days, generous team member discounts, on-site parking, and the opportunity to purchase shares through the Beacon Lighting share scheme.

To set you up for success, we will invest in providing you with extensive training, and we offer genuine opportunities for career development and progression.

Part of the Beacon Lighting Group, we have strong cultural values which are at the heart of who we are and what we do. We value our teams and treat everyone as part of the Beacon family!

THE ROLE

Based out of our commercial office, we are looking for a Residential Lighting Designer to connect directly with the builder’s clients and apply their expert knowledge in delivering practical and creative lighting plans and solutions to our volume residential building clients across Regional Victoria & Port Melbourne! 

Please note; this is a 12 month Fixed Term Contract. 

Key Responsibilities: 

• Reading and understanding architectural and electrical plans

• Creating lighting design plans that reflect the customer’s needs and design concepts

• Selecting and specifying product and placement solutions that fit the customer brief whilst providing a professional, knowledgeable, and efficient service

• Applying knowledge of technical issues to ensure appropriate recommendations are made that facilitate efficient and successful installations

• Assisting in seeking opportunities that grow the consultation service

• Ensuring all administrative requirements are followed through, attending to phone enquiries, reporting on consultations and safety procedures, and completing all relevant paperwork

ABOUT YOU

To be successful in this role, you will have:

• A proven track record in the Lighting/Electrical industry preferred but not essential

• Strong customer service and sales skills, focusing on providing a personalised service and a flexible approach

• The ability to negotiate effectively and contribute towards the improvement of profitability, compliance and overall business structure

• Experience or knowledge in interior/lighting design and the ability to read and interpret house plans

• A strong attention to detail, using systems competently, preparing quotes and orders

• An energetic and enthusiastic approach when engaging with clients and other key stakeholders

• The ability to work in a team environment and support the team towards a common goal

• A positive attitude and resilience through challenges and pressures

ABOUT BEACON LIGHTING COMMERCIAL

Part of the Beacon Lighting Group, the Commercial Sales Division provides an exclusive lighting design and consultancy service to the large volume residential building market in Australia. We also specialise in project and specification lighting in various commercial sites including apartments, hotels, and aged care facilities. Working alongside the growing Trades industry, we are continuously seeking ways of expanding our network.

HOW TO APPLY

Simply click on 'Apply Now' and follow the prompts to complete your application.

Please Note

A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.

• Join Australia’s leading lighting retailer
• Full Time role at our Support Centre located in Derrimut
• Great company culture and benefits with flexible working arrangements

About Beacon Lighting

Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 130 stores nationwide. We’re driven by a passion to improve the homes and lives of our customers by always searching for and creating not only beautiful and exciting designs, but products that are innovative and gentle on the environment.

The Role

We are looking for a highly motivated and dedicated Warranty Officer to join our team. In this role, you will be responsible for managing warranty claims, ensuring that customers’ warranty issues are addressed promptly and efficiently.
The ideal candidate will possess strong problem-solving/ decision-making abilities. You will have the capacity to manage both inbound and outbound calls as well as ticket resolutions and be self-motivation to work independently with minimal guidance. If you thrive in a fast-paced environment and are skilled in providing excellent customer service, we want to hear from you.

Key Responsibilities:

• Handle high-volume inbound and outbound calls and customer inquiries related to warranty claims and support.
• Manage and resolve warranty tickets, ensuring quick response times and high customer satisfaction.
• Process and track warranty claims, ensuring adherence to company policies and timelines.
• Evaluate and assess warranty issues to make sound decisions on claims approvals or rejections.
• Collaborate with other teams to ensure that all warranty-related issues are efficiently resolved.
• Maintain detailed records of warranty claims, including customer communication and decision-making processes.
• Provide guidance to customers on warranty coverage, terms, and conditions.
• Follow up on outstanding warranty claims to ensure timely resolutions.
• Prioritise tasks and manage time efficiently to handle a high volume of cases without compromising on quality.
• Work independently with minimal supervision, staying focused on achieving results and meeting deadlines.
• Identify areas for improvement in the warranty process and provide suggestions for increased efficiency.
• Be able to work independently and within a team environment.
  
  

Qualifications:

• Proven experience in a high-volume customer service or warranty role.
• Strong decision-making abilities, with a demonstrated ability to evaluate situations and resolve issues effectively.
• Exceptional communication skills, both verbal and written.
• Ability to handle many calls and tickets efficiently while maintaining a high level of accuracy and customer satisfaction.
• Detail-oriented, with excellent organisational skills.
• Self-starter who is highly motivated, efficient, and able to work with minimal supervision.
• Strong problem-solving skills and a proactive approach to resolving challenges.
• Experience with CRM systems, ticketing software, or warranty management tools is a plus.
• Ability to work under pressure and manage competing priorities.
  
  

Benefits

• To reward you for your efforts, we offer a competitive rate of pay, generous product discounts and the opportunity to purchase shares through the Beacon Lighting share scheme.
• Based in Derrimut this role also offers the security of on-site parking, as well the flexibility of hybrid working arrangements. This is a fantastic opportunity to work within an ASX listed company that has been constantly evolving and striving for success for over 50 years. 
  
  

If you're ready to contribute your expertise, work collaboratively with a dynamic team, and play a key role in streamlining our warranty processes, we encourage you to apply. We value integrity, professionalism, and a results-driven mindset, and we are excited to find someone who can help us maintain the high standards we strive for. Join us and be part of a company that values your input and rewards your dedication to excellence. We look forward to hearing from you!

Please Note

A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.